> ## Documentation Index > Fetch the complete documentation index at: https://docs.luxima.io/llms.txt > Use this file to discover all available pages before exploring further. # Print labels on mobile > Find a product by search or camera scan, choose sizes and quantities, and print. This page is for the person printing labels with the LUXIMA Print app. ## The home screen At the top you see the station's name and three status chips: | Chip | Shows | | - | - | | **Printer** | "Printer ready", or the printer's name and its problem. | | **Sync** | When the app last synced, for example "Synced 2 min ago". It turns red and says "Offline" when LUXIMA cannot be reached. | | **Count** | How many labels were printed today. | Pull the screen down to sync at any time. ## Find the product * **Search.** Type part of the name, the SKU or the GTIN. Results appear as you type. * **Scan.** Tap **Scan** and point the camera at the product's barcode or its passport QR code. Tap **Light** if it is dark. * **Work order.** If your company uses work orders, type the work order number. See [Work orders](https://docs.luxima.io/printing/work-orders.md). * **Browse.** Tap **Browse all products** to go through your products by category. ### What the scanner reads * Product barcodes: EAN-13, EAN-8, UPC and Code 128 * Passport QR codes * Other codes that hold a product's GTIN, SKU or product code If you see "No product matches this code", check that you scanned the product's own barcode or passport QR code, then tap **Scan again**. ## Check the label The product screen shows the label as it will print. Tap the label to zoom in. Two pills tell you about the product: | Pill | Meaning | | - | - | | **Passport complete** / **Passport incomplete** | Whether the product's passport data is complete. | | **GTIN ok** / **No GTIN** | Whether the label can print a barcode. | Under **On the label** you see what this label will show. ## Choose the size and quantity **1. Pick the colour and size** Tap them under **Colour** and **Size**. **2. Set how many** Under **How many?**, use − and +, tap 1, 5, 10, 25 or 50, or tap the number to type one. **3. Print** Tap the **Print** button at the bottom. It shows the number of labels, the product and the size. A job can have up to 500 labels. Labels go straight to the printer; there is no print dialog. ### Several sizes at once Tap **Several sizes or colours at once…** to print a size run in one go. * Set a quantity for each colour and size. Rows left at 0 are skipped. * **Same quantity for all sizes** fills every row with one number. * Tap a row to preview that size's label. ## Use a different label If your company has more than one active label, tap **Change template** and pick the label to print. **Different size - check the printer media** warns that the label is a different size from the station's usual one. Make sure the right labels are loaded. Tap **Back to this station's label** to return to the usual label. ## While it prints The screen shows progress, such as "Printing 3 of 10". * **Pause** and **Resume** hold and continue the job. * **Cancel remaining** stops it. Going back to the search screen does not stop the job. ## When it is done You see how many labels were printed, and three choices: * **Search another product** * **Print the same again** * **Reprint one label**, for a label that came out damaged The app returns to search by itself after 10 seconds. ## If the printer stops A strip says "The printer stopped", with the reason and how many labels are left. Fix the problem at the printer, then tap **Resume**, or **Cancel job**. | Message | What to do | | - | - | | "The printer is out of labels" / "The printer is out of paper" | Load labels or paper. | | "The print head is open" / "The media cover is open" | Close it. | | "The printer is out of ribbon" | Fit a new ribbon. | | "The printer is paused" | Press the pause button on the printer. | | "The printer is offline" / "The printer did not answer" | Check that it is switched on and in range, and on the same Wi-Fi. | ## When the internet is down Printing carries on. The app keeps its own copy of your products and labels on the device. A banner says "Luxima is not reachable - check the network. Printing still works from this phone's copy." It also shows how many days are left before the station must connect again. * Labels printed offline are recorded in LUXIMA when the app is back online. * A station can stay offline for a limited number of days, 7 unless LUXIMA set it differently. After that, printing stops until it connects once. The printer and the device still need to reach each other, over Bluetooth or your local Wi-Fi. ## Other messages | Message | Meaning | | - | - | | "No products match. Check the spelling or scan the barcode." | Nothing fits your search. | | "The catalogue has not been downloaded yet. Connect to the internet once." | The app has not finished its first download. | | "No label is set up for this station yet. Ask your Luxima admin." | The station has no label assigned. An admin needs to choose one in LUXIMA. | | "That label template is not on this station. Sync and try again." | Pull down to sync, then try again. | | "The camera is not allowed." | Allow the camera for LUXIMA Print in your device's settings. | This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.