> ## Documentation Index
> Fetch the complete documentation index at: https://docs.luxima.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Print labels on Windows

> Find a product, choose sizes and quantities, and print.

This page is for the person at the print station.

## Find the product

Use the search box at the top. You can:

* **Type** part of the name, the SKU or the GTIN.
* **Scan** the product's barcode with a USB barcode scanner. The scanner works from anywhere on the screen, and an exact match opens straight away.
* **Type a work order number**, if your company uses work orders. See [Work orders](https://docs.luxima.io/printing/work-orders.md).
* **Browse.** Click **Browse all products** for the full list from A to Z.

Each result shows the product's name, its code and how many sizes it has. Click one to select it.

> [!NOTE]
>
> Typing in the search box needs a keyboard or a scanner. The app has an on-screen keypad for the station code and a keyboard for Wi-Fi passwords, but not for searching.

## Check the label

The middle of the screen shows the label as it will print. Use **Fit** to see the whole label or **1:1** to see it at real size.

The panel on the right shows the product with two status chips:

| Chip | Meaning |
| - | - |
| **Passport complete** / **Passport incomplete** | Whether the product's passport data is complete. |
| **GTIN ok** | The barcode prints as normal. |
| **No GTIN** | The label prints without a barcode. |
| **Invalid GTIN** | The GTIN's check digit is wrong. The label prints without a barcode. |
| **Code 128** | The product has a non-standard barcode, printed as Code 128. |

Under **On the label** you see what this label will show: composition, origin, care and barcode.

## Choose the size and quantity

**1. Pick the colour and size**

Tap the colour and the size under **Colour** and **Size**.

**2. Set how many**

Under **How many?**, use − and +, or tap 1, 5, 10, 25 or 50. The station remembers your last quantity.

**3. Print**

Click the **Print** button at the bottom. It shows the number of labels, the product and the size.

A job can have up to 500 labels.

### Several sizes at once

To print a size run in one go, click **Several sizes or colours at once…**.

* Set a quantity for each colour and size. Rows left at 0 are skipped.
* **Same quantity for all sizes** fills every row with one number.
* **Reset to 0** clears them.

Each size prints with its own QR code. Click **Print** when the total is right.

## Use a different label

If your company has more than one active label, **Change template** appears above the preview. Click it and pick the label to print.

* **This station's label** marks the station's usual label.
* **Different size - check the printer media** warns that the label is a different size from the usual one. Make sure the right labels are loaded in the printer.

The station goes back to its usual label after 10 minutes without use, or when you click **Back to this station's label**.

## While it prints

The screen shows progress, such as "Printing 12 of 50", and the time left.

* **Pause** and **Resume** hold and continue the job.
* **Cancel remaining** stops it.

Both take effect after the label that is currently printing.

## When it is done

You see how many labels were printed, and three choices:

* **Search another product**
* **Print the same again**
* **Reprint one label**, for a label that came out damaged

The screen returns to search by itself after 10 seconds.

## If the printer stops

A banner says "The printer stopped", with the reason and how many labels are left. Fix the problem at the printer, then click **Resume**, or **Cancel job**.

| Message | What to do |
| - | - |
| "The printer is out of paper or labels" | Load labels. |
| "Paper is jammed in the printer" | Clear the jam. |
| "A printer door is open" | Close it. |
| "The printer is offline" | Check that it is switched on and connected. |
| "The printer is paused in Windows" | Open the printer in Windows and resume printing. |
| "Windows is set to use this printer offline" | In Windows, turn off "Use printer offline" for this printer. |
| "That label template is not on this station. Sync and try again." | Open settings and click **Sync now**. |

## When the internet is down

Printing carries on. The station keeps its own copy of your products and labels.

A red banner says "Luxima is not reachable - check the network. Printing still works from this computer's copy." It also shows how many days are left before the station must connect again.

* Labels printed offline are recorded in LUXIMA when the station is back online.
* A station can stay offline for a limited number of days, 7 unless LUXIMA set it differently. After that, printing stops until it connects once.

## Messages on the search screen

| Message | Meaning |
| - | - |
| "No products match. Check the spelling or scan the barcode." | Nothing fits your search. |
| "The catalogue has not been downloaded yet. Connect to the internet once." | The station has not finished its first download. |
| "No label is set up for this station yet. Ask your Luxima admin." | The station has no label assigned. An admin needs to choose one in LUXIMA. |


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