> ## Documentation Index
> Fetch the complete documentation index at: https://docs.luxima.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Printers and settings on Windows

> Choose a printer and layout, connect to Wi-Fi, and keep the station up to date.

Click the gear icon at the top right of the station screen to open settings. Click **Save** when you have changed something.

## Choose the printer

Under **Printer** you see every printer installed in Windows for this user, plus **Save as PDF (test)**. Tap the one to use.

* Any printer that works in Windows works here, whether it is a label printer or an office printer, connected by USB or over the network.
* Labels go straight to the printer. There is no print dialog.
* If your printer is missing, install it in Windows first, then close and reopen settings.

> [!TIP]
>
> **Save as PDF (test)** is selected until you choose a printer. It saves each job as a PDF instead of printing, which is handy for checking a label before you load expensive stock.

## Choose the layout

| Layout | Use it for | How it prints |
| - | - | - |
| **One label per page** | Label printers with a roll of labels. | Each label is one page, at the label's exact size. |
| **Labels on a sheet** | Office printers. | Labels are laid out at true size on a sheet, with cut marks. Choose **A4** or **Letter** under **Sheet size**. |

### Label printers: set the paper size

For **One label per page**, the paper size in the printer's Windows driver must match the label. Open the printer's **Printing preferences** in Windows and set the paper (or stock) size to your label's width and height.

If labels print shifted, cut off or at the wrong size, this setting is almost always the cause.

### Sheets: when a label does not fit

"The label is larger than the sheet" means the label is bigger than A4 or Letter allows. Use a label printer for that label.

## Wi-Fi

Under **Network** you see whether the computer is connected and whether it can reach LUXIMA. Click **Wi-Fi settings** to change network.

**1. Find your network**

Click **Look for networks** and tap yours. For a hidden network, click **Other network…** and type its name.

**2. Enter the password**

Type the password and click **Connect**. Connecting can take 20 seconds.

Windows remembers the network and reconnects after a restart. A network cable works too: plug it in and the station uses it automatically.

| Situation | What to do |
| - | - |
| No networks are listed on Windows 11 | Windows needs Location turned on to list Wi-Fi networks. Click **Open location settings**, then turn on Location services and "Let desktop apps access your location". You can also join a network by typing its name. |
| "Company sign-in - ask IT" | The network needs a company username and password (802.1X). The app cannot join these. Ask your IT team to connect the computer in Windows. |
| "Old security (WEP) - cannot join" | The network uses outdated security. Use another network. |
| "Could not join ... Check the password and try again." | Retype the password. Wi-Fi passwords are 8 to 63 characters long. |
| "This computer has no Wi-Fi adapter. Use a network cable." | Plug in a network cable. |

## Sync

The station checks LUXIMA about once a minute for new products, changed labels and settings. The top bar shows when it last synced.

To sync at once, open settings and click **Sync now**. Do this after an admin changes a label or adds products you need right away.

## Updates

The app updates itself. It checks regularly, downloads the new version, and installs it when no job is printing and the screen has not been touched for 10 minutes. Then it restarts by itself.

Under **Version** in settings you see the current state:

* "Up to date", with **Check for updates**.
* "Update ... is ready. It installs by itself when the station is not in use.", with **Install now** if you do not want to wait.

## Station details

The **Station** section shows the station's name, your company, how many labels were printed today and how many products are stored on this computer.

The name is set in LUXIMA. To rename a station or change its label, see [Print stations](https://docs.luxima.io/printing/print-stations.md).

## Full screen and start-up

* The app always runs full screen.
* It starts by itself when this Windows user signs in.
* To close the screen, press Alt+F4. Open it again from the **Luxima Print Station** shortcut on the desktop.

After 10 minutes without use, the screen goes back to an empty search, ready for the next person.

## For your IT team

| Topic | Detail |
| - | - |
| Network | Outbound HTTPS only, to `api.luxima.io` on port 443. Product photos and updates are also downloaded over HTTPS. No inbound ports are needed. |
| Certificates | The app uses the Windows certificate store, so a company inspection certificate installed in Windows is trusted. |
| Install | Per user, no administrator rights. Installed under the user's local app data folder. |
| Pairing | Stored encrypted for the Windows user who paired it. |
| Log file | `%LOCALAPPDATA%\Luxima\PrintAgent\agent.log` |


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